Human Resources

Human Resources Outsourcing helps small companies, that are in need of a Human Resources Professional on a part time basis, relieving the overwhelmed owner or office manager of the daily tasks surrounding recruitment, Human Resources, benefits or payroll. C & S Services provide customized Human Resources services to small companies, based on the needs of each company’s business.

C & S Human Resources Services works with management or Human Resources professionals, in a variety of different ways. We will work with you to develop an outsourcing model that makes sense for your business. With C & S Human Resources Services, your value to the organization is enhanced which allows you to be able to focus on what you do best!
We partner with business owners to attract, hire, train, and retain the best talent by offering the following services:

Recruit
Recruitment
Finding the right employee to fill a position can be a time consuming process. We get to know your company’s culture, the challenges you face, and the benefits package, so we can be the face of your company and market your job openings as a personal extension of you. We take the hassle out of finding the perfect employee by:

• Attain hiring managers job requirements;
• Create job descriptions;
• Benchmark job for competitive salary;
• Post jobs;
• Review applications and resumes;
• Prescreen candidates and phone interviews;
• Coordinate and conduct virtual or on-site interviews;
• Create offer letters;
• Manage applicant tracking system;
• Conduct reference and background checks.

Recruitment Process Improvement
An inconvenient on-line application process, reduces the number of good applicants you receive. Slow communication with candidates on where they are in the process, creates a bad name in the marketplace.
In our interview processes, we will identify the best candidate for your business.  Structured interviewing processes lead to good hires and accurate feedback on the applicant, thus avoiding causing bad reputation for the company, which could cost as much as 70% of the employee’s salary to find a replacement.
We review your current recruitment process, recommend changes, and assist in implementation and training.

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Attract

Benefits
Offering employee benefits, communicates the company cares for his family and his well being, and is a key ingredient to attract the best candidates.
We partner with you to attain competitive benefits for your employees. We are the employee benefit expert on call for your employee benefit needs (i.e. medical, life insurance, worker’s compensation, and leave) freeing you from the headache of benefit claims and new hire and annual benefit enrollment questions. We serve as the liaison between your company and the carrier for all benefits including worker’s compensation.

Compensation
Not paying your employees enough can hurt the quality of your team and causing a high turnover. We will help developing a consistent approach to compensation and boost the morale.
We do the work to ensure you are paying the correct level and advise you on how to best administer and communicate the program, so employees know they are being paid their worth without favoritism, and that they have a bright future with your company.

Monitoring your on-line presence
In a digital age, a few negative comments on a job board can hurt your company’s reputation and affect the quality of candidates that you receive. We monitor and manage that for you by providing timely responses to comments and looking for trends on how to improve the company.
We assist you in marketing a positive company image on your website and social media. When candidates research your company, they can get a glimpse into your company’s culture, and whether it is a company they want to join.

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Hire

Job Descriptions
When a new employee has joined your company, they need to understand their role fully and your company’s expectations. Providing a job description is a great way to communicate that. We partner with management to create or update job descriptions for your staff.

New Hire Orientations (Onboarding)
In order to avoid employee turnover in the future, it is important that we onboard the new hire for the greatest success.
We develop a custom new hire orientation program for your company. As your Human Resources Partner, we conduct the new hire orientation with the new employee on their first day, so they get their questions answered, paperwork completed, set up in the appropriate systems, and understand the company protocols. We handle electronic or paper work authorization verifications avoiding costly fines.
We can also provide a training checklist for the hiring manager, so that all items are covered, and the new hire gets the support he needs to get up to speed on his new role.

Payroll
Administering payroll timely, correctly, and to comply with laws as well as correct taxation is crucial for employees and the health of your company. We work with you to find the best payroll solution for your payroll needs.

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Train

Employee Development
Hiring new employees is expensive and so is retaining employees who are not motivated in their jobs. Providing development opportunities, allows them to continue to grow, prepare for their next role in the company, and feel valued. We develop those plans and provide trainings which specifically meet the needs of your business.

Leadership Development
Managers are an extension of you in representing your company. It can be difficult for owners to delegate that responsibility. We partner with owners to understand your business, vision, and unique challenges, so we can provide training and advice for your managers, which specifically meet the needs of your business and sets your managers up for success.

Performance Management
We can advise you on how to best approach those difficult conversations with underperforming employees, best practices on documenting those conversations to limit your liability.
We can provide tips for managers on how to provide feedback both positive and negative to improve future performance as well as implement a regular formal performance review process.

Policy and Compliance
An employee handbook is a great way to communicate company polices, ensure consistent management decisions, and minimized legal risk. We audit your current handbook or develop a customized handbook to ensure your content is current, relevant and required. We assist you in developing clear and appropriate policies that are up-to-date and tailored for your industry and company culture.
Conducting an audit is a great way to assess what needs to be done. We review your processes and documents to ensure you are up to date and mitigate any risk for fines and lawsuits. We partner with your team through the process of the audit as well as remedies and ensure the staff understands the reasons behind changes.

We offer the following audits:

• general compliance;
• personnel file;
• competitiveness;
• job descriptions.

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Retain

Benefits
Offering employee benefits communicates the company cares for his family and his well being, and is a key ingredient to retaining your best employees and most experiences employees.
We partner with you to attain competitive benefits for your employees. We are the employee benefit expert on call for your employee benefit needs (i.e. medical, life insurance, worker’s compensation, and leave) freeing you from the headache of benefit claims and new hire and annual benefit enrollment questions. We serve as the liaison between your company the carrier for all benefits including worker’s compensation.

Compensation
Not paying your employees enough can hurt the quality of your team and cause them to leave your company. Paying too much can be a drain your business’ bottom line. Not having a consistent approach to compensation can cause employees to be unhappy and spread that sentiment throughout your team.
We do the work to ensure you are paying the correct level and advise you on how to best administer and communicate the program, so employees know they are being paid their worth, without favoritism, and have a bright future within your company.

Employee Surveys
We can conduct an employee engagement survey and partner with your team making your company a better place to work.

C & S Human Resources Services can assist with:

• Administering the survey;
• Analyzing results;
• Suggesting solutions;
• Communication. 

Employee Turnover Analysis

Are you having trouble retaining your employees? Let us partner with you to provide a solution for you. Enlisting the help of a third party is great way to get honest feedback on your company. We will analyze trends and suggest solutions to increase retention.

Recognition
An employee recognition program is the secret to increasing employee morale and addressing ongoing needs for employee retention and employee reward. Inspire better employee performance and bottom line profits by identifying new ways to demonstrate your appreciation to your employees.
We build reward and recognition programs which contribute to employee motivation, positive morale and retention by providing the following:

• Developing teambuilding, company charity events;
• Designing performance and service awards;
• Suggesting low cost perks;
• Training management.